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Anne Ribbers & Marco Tieleman

Coaching goes on-line to meet the VUCA-world

Theme: Organisation
Area: Coaching
Type: Workshop
Style: Mainly Lecture

Session on Thursday, Apr 12, 12:30
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In this session Anne Ribbers and Marco Tieleman will discuss the topic of technology enhanced coaching applied within a volatile, uncertain, complex, ambiguous world (VUCA-world) case study within the Dutch National Police. This program was delivered in collaboration with Groupmapping.org – experts in Collaboration by Design. Through the use of technology and particularly the internet, it is possible to offer an intensive, responsive, continuous and effective coach experience that facilitates the natural way people develop in their relevant daily context and hence creates a steep development curve. This implies a different dynamic, intensity and duration of the coaching process, and requires a different approach and attitude of the coach. The design of the process becomes more important, expectations change and new additional skills are required of the coach/mentor. Technology enhanced coaching can be a blended approach of face-to-face and online coaching. A combination of a case study, theory and exercises will introduce you in the new world of technology enhanced coaching. The session has a vivid format, where lecturing, discussion and practice are combined.


Dr Anne Ribbers (MA in Psychology) is one of the founder-directors of eCoachPro, an international company for Technology enhanced coaching. She is responsible for Global coaching and development within eCoachPro. Anne has a broad experience as a teacher, consultant, researcher, (online) trainer and executive eCoach. Anne left her teaching job at a university in 2005 to work as an HR/LD professional within ING headquarters (a financial institution) where in 2009 she started to collaborate with Alexander Waringa and they joined their strengths and passion for eCoaching and leadership development. Her expertise in eCoaching has been partly gained in her role as researcher at the department of Human Resource Studies at Tilburg University in the Netherlands. For her research project on web based coaching for leadership development she received a prestigious 4-year grant from The Dutch Organization for Scientific Research (NWO) in 2010. In 2012 she published her first book on eCoaching. The international publisher Routledge bought the translation rights and has published the English edition in the spring of 2015. One of Anne’s main activities today is eCoaching executives across Europe. She trains international professionals in their eCoaching approach online and is frequently involved in design sessions with clients.

Marco Tieleman changed in 2007 from a role of international consultant in wind energy to the field of professional coaching. He practices e-coaching with almost every client and teaches e-coaching as a level III registered coach for Dutch coaches. Marco contributes to the research project of the University of Tilburg as one of the first e-coaches in The Netherlands.

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